Terms & Conditions

Membership Terms:
Our 12 week plans are set up via direct debit, allowing a weekly payment to come out of your nominated bank account.
Contracts are valid from the day you sign up.
Our memberships include all Pilates and Meditation classes.
No early contract cancelling or switching before 12 weeks.
Memberships can be placed on hold for a maximum of 2 weeks per every 12 weeks. After the duration of 12 weeks, memberships will automatically renew unless you notify the studio in writing via email to bendandstrap@hotmail.com
If you purchase a Silver or Gold membership, unused classes do not accumulate. Each week resets with either 2 or 3 classes.
Bookings are essential for all classes, subject to availability.
If you cancel your membership you will be forfeiting the current membership rate and in the case you want to rejoin at a later date, you will need to do so on the pricing options available.
Please contact us if you have any questions.

Cancellation Policy:
To ensure our classes are full, we have a 9 hour cancellation policy for all Pilates and Meditation classes. If you are unable to make your class, it is your responsibility to cancel/reschedule at least 9 hours before your class start time to avoid losing the session and being charged a $10 cancellation fee. This policy is in place to respect all members and staff.

Waitlist:
If classes are full and you are unable to book a place in your preferred class, please register yourself on our waitlist. If a spot becomes available you will be notified via text and automatically take a place in that class. Please remove yourself from the waitlist if you can no longer make that class, as our cancellation policy still applies if you cancel within 9 hours of the class start time.

Privacy Policy:
Classes may be recorded by Bend & Strap Pilates for quality control and promotional purposes. If you do not consent to Bend & Strap Pilates using video or still images during the class for these purposes, please notify us in writing.

Bookings:
All class bookings must be made through our website bendandstrappilates.com or through the MindBody app. Once you have created your account you can reserve your spot in a class anytime you like. Bookings are essential.
For private lessons please contact us via phone or email.

What to bring:
Please bring a towel, water and grip socks. Grip socks are available for purchase in our studio.

Intro offer:
5 x $50 
Valid for 21 Days
New Bend & Strap clients only
21 days starts from the first class you book.